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Policy

Return & Refund Policy

Last updated: June 2025 — Your satisfaction is our priority.

30-Day Happiness Guarantee

We stand behind every bag of coffee. If you're not completely satisfied with your purchase for any reason, contact us within 30 days of delivery and we'll issue a full refund — no questions asked.

Returns

We accept returns of both unopened and opened bags within 30 days of purchase. If you've tried the coffee and didn't love it, just let us know. We’ll cover the return shipping and make it right.

How to Initiate a Return

Email us at hello@networkchuckcoffee.com with your order number and a brief reason for the return. We’ll reply within 24 hours with a prepaid return shipping label. Simply print, attach, and drop off at any carrier location.

Refunds

Once we receive your returned item, we’ll process your refund within 5–7 business days. The amount will be credited back to your original payment method. You’ll receive a confirmation email as soon as the refund is issued.

Subscription Cancellations

You can cancel your subscription anytime — no fees, no hassle. Simply log into your account, go to Subscriptions, and click Cancel. Your cancellation takes effect immediately; you won’t be charged for any future shipments.

Defective or Wrong Items

If you receive a defective product or the wrong item, we’ll make it right right away. Email us at hello@networkchuckcoffee.com with your order number and a photo. We’ll ship a free replacement or issue a full refund — and we’ll cover all return shipping costs.

Contact Us

Questions? Reach out anytime:
hello@networkchuckcoffee.com