Privacy Policy

How WordVibe collects, uses, and protects your data when you use our WordPress page builder plugin and associated services.

Effective: April 1, 2026

WordVibe (“we”, “our”, “us”) is committed to protecting your privacy. This policy describes the personal data we collect when you visit our website, use the WordVibe plugin, or contact our support team, and how we process that data in accordance with applicable data protection laws including the GDPR and CCPA.

By using WordVibe, you acknowledge the practices described in this policy. If you do not agree, please discontinue use of the plugin and website.

Data We Collect

We collect only the information necessary to provide, improve, and support the WordVibe plugin and related services.

Name

Your full name when you create an account, purchase a license, or contact support.

Email Address

Used for account verification, license delivery, support correspondence, and occasional product updates (with your consent).

Site URL

The URL of the WordPress site where the plugin is activated — used for license validation and aggregated usage analytics.

Optional: Support Data

When you submit a support ticket, we may collect your WordPress version, plugin version, and any details you share about your site configuration.

How We Use Your Data

We process your data only for the following legitimate purposes:

Product improvement — Aggregated usage data helps us identify bugs, improve performance, and prioritize new features.
Technical support — Your name, email, and site URL allow us to troubleshoot issues and respond to your requests.
License management — We validate and manage your plugin license using your email and site URL.
Communication — With your opt-in consent, we send product updates and security announcements. You may unsubscribe at any time.

We never sell your personal data or share it with third parties for their own marketing purposes.

Cookies

Our website and plugin use minimal cookies to ensure functionality and understand usage patterns.

Essential cookies — Session cookies that keep you logged into your account and maintain your preferences during a visit.
Analytics cookies — We use a privacy-respecting analytics service (see Third-Party Services) to count page views and track feature adoption. No personal data is sent.
Preference cookies — A lightweight cookie stores your cookie consent choice so we don't ask again.

You can control cookies through your browser settings. Disabling essential cookies may affect account functionality.

Third-Party Services

WordVibe relies on a small number of trusted service providers to operate. Each is contractually bound to protect your data:

Hosting (AWS / Google Cloud) — Your account data is stored on servers in the US and EU. Both providers are SOC 2 and ISO 27001 certified.
Analytics (Plausible / Fathom) — Privacy-focused, cookieless analytics. No personal data is recorded; only aggregated page views and feature usage.
Email delivery (Postmark / Mailgun) — We use these services to send transactional emails (license keys, support replies). They do not use your data for any other purpose.
Payment processing (Stripe) — We pass your email and name to Stripe for payment processing. Stripe never shares your payment data with us beyond confirmation.

Your Rights

Depending on your jurisdiction, you have the following rights regarding your personal data. We respond to all legitimate requests within 30 days.

Right to Access

Request a copy of the personal data we hold about you.

Right to Rectification

Correct any inaccurate or incomplete data we hold.

Right to Deletion

Request that we delete your personal data, subject to legal retention obligations.

Right to Opt-Out

Withdraw consent for marketing communications at any time via the unsubscribe link in our emails.

Right to Data Portability

Receive your data in a structured, machine-readable format (e.g., JSON).

Right to Complain

Lodge a complaint with your local data protection authority if you believe we have mishandled your data.

To exercise any of these rights, please contact us using the details below. We will verify your identity before processing your request.

Contact Us

If you have any questions about this Privacy Policy, your data, or wish to exercise any of your rights:

Email: privacy@wordvibe.io

Web: wordvibe.io/contact

Legal entity: WordVibe Inc., 100 Innovation Drive, Suite 300, San Francisco, CA 94105, United States

Response time: We aim to respond to all privacy requests within 5 business days.